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Students’ Experience of Interactions with Library Staff: Foundation for Engaged Learning: Introduction

Information related to an initiative of the YU Libraries aimed at improving students' interactions with library staff, with the ultimate goal of enhancing student engagement and academic success.

Research Question

Inquiry Question

How do the multiple dimensions of students’ experience of interactions with library staff impact academic rapport, student engagement, and student success?



Students will consult more often with library staff to support a range of academic pursuits, and thereby engage more fully and productively with their own learning,


diagram of mixed methods approach

Research Team

Team Leader: Dr. Linda Miles, Librarian for Public Services & User Experience

Research Team:

Dr. Silke Aisenbrey, Department of Sociology

Dr. Rachel Ebner, Director of Student Learning Assessment

Eric Hinsdale, Director of Library Web & Digital Services

Dr. Gillian Steinberg, Department of English

Avraham Wein, Student Data Analyst

Pearl Berger, Dean of Libraries

Contact Me

Linda Miles
Librarian for Public Services & User Experience
Yeshiva University

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Assessment in Action

Assessment in Action lobo

This project is part of the program “Assessment in Action: Academic Libraries and Student Success” which is undertaken by the Association of College and Research Libraries (ACRL) in partnership with the Association for Institutional Research and the Association of Public and Land-grant Universities. The program, a cornerstone of ACRL’s Value of Academic Libraries initiative, is made possible by the Institute of Museum and Library Services.


Creative Commons License
Students’ Experience of Interactions with Library Staff: Foundation for Engaged Learning by Linda Miles, et al. is licensed under a Creative Commons Attribution 4.0 International License.


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